This Privacy Policy explains how Space Band Pie processes personal information when you use spacebandpie.click, including course pages, forms, and related communications. It applies to visitors, registered users, and prospective customers in South Africa and is intended to describe our general privacy practices in plain terms.
We may collect identifiers and contact details, account and course registration information, payment-related records, communications sent to us, and technical data such as device type, browser information, and usage activity. Where relevant, we may also process information about course progress, preferences, and feedback.
We receive information directly from you when you create an account, enroll in a course, complete forms, or contact us. We also collect certain data automatically through the website, including log data, cookie data, and similar technical information. In some cases, we receive limited information from service providers that help us operate the site, process payments, or deliver communications.
We use essential cookies to support site security, session management, and core functionality. We may also use preference cookies to remember settings and analytics cookies to understand how the site is used and to improve performance. Some cookies are session-based and expire when the browser is closed, while others remain for a longer period unless deleted.
You can usually control cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, including login, course access, and saved preferences. Essential cookies may still be used where they are needed for security and basic operation.
Subject to legal limits, you may request access to the personal information we hold about you, ask us to correct inaccurate details, or object to certain processing where permitted. You may also request deletion or restriction in appropriate circumstances, although some records may need to be retained for legal, contractual, or operational reasons.
To protect privacy and security, we may ask for information needed to verify your identity and understand your request. We will respond within a reasonable period and in line with applicable law. If we cannot fully comply, we will explain the reason where permitted.
We retain personal information for the period needed to provide services, maintain records, resolve disputes, meet legal obligations, and support legitimate business needs. When information is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used, subject to any retention required by law or for security and audit purposes.
If we make material changes, we will take reasonable steps to make the updated notice available on the website and, where appropriate, highlight the change through the site or other direct communication channels. The date of the latest revision should be reviewed periodically.
We use personal information to provide and manage accounts, deliver spiritual growth courses, process transactions, respond to inquiries, send service messages, maintain security, monitor performance, improve content, and comply with legal obligations. We may also use information to prevent fraud, enforce our terms, and support internal administration.
We may share personal information with trusted service providers that support website hosting, analytics, payment processing, email delivery, customer support, and similar operational functions. These parties may process information on our behalf and are expected to use it only for the services they provide to us, subject to confidentiality and security obligations.
We may disclose personal information where required to comply with law, a court order, regulatory request, or other lawful process. We may also share information when necessary to protect our rights, investigate misuse, or address security issues.
